Cancellation Policy & Fee:
48 hours notice is required to cancel an appointment. If less than 48 hours or no-one is in the house at the time of our arrival, you will be charged a non-refundable fee of 50% of our rate. It will be charged to your credit card on file and due immediately prior to rescheduling your next cleaning appointment.
You can cancel via phone call, text, or email 48 hours prior to your scheduled cleaning.
Return Check - $45 fee
For the safety of your pets and my cleaners, all pets should be crated or put in a room that we won’t be cleaning. We will NOT clean any home with reptile pets. (snakes, lizards, etc.)
Roaches & rodents:
We will not clean any homes with roaches or rodents.